Lesley Coulter, Avoka Technologies - 5 Jul 2015
We have had our coffee machine with Arico for many years now. Arico really get “no coffee = staff emotional breakdowns” ;-)
If there is an issue with the machine it is fixed very quickly either in person or talked through over the phone and if that doesn’t work,
a replacement is sent out straight away! NOT that there are many breakdowns… Their machine gets put through the ringer here at Avoka and it keeps going and going!
Here in Manly we are surrounded by coffee shops but the Avoka staff always prefer to get their coffee from our Arico machine!
Pauline, Zealous Kidz, Wodonga VIC
"We have been dealing with Arico Coffee for the last 2 years and we cannot speak highly enough about their machines, their excellent customer service and the wonderful coffee. On the odd occasion that a machine has broken down they have happily and promptly couriered a replacement machine to us overnight if possible. They are very knowledgeable about their machines and are happy to talk through any technical issues over the phone."
Edith L, Belrose NSW
"For the past 7 years, our organisation has enjoyed Arico coffee at our workplace. The quality never varies, the monthly coffee bean delivery service is reliable and service of the coffee machines is quick and efficient. I would say our 24 hour site runs on Arico coffee. The best part of having Arico coffee in our establishment is when our customers and visitors arrive, and we offer them a “real” coffee – their eyes light up and we know we are off to a good start."
Norma Knoll, HPM Legrand
"At Legrand Australia in Victoria, Arico have been providing us with their coffee machines over many years now. Apart from providing a great product, the service has been second to none. If there's ever any issue, it is resolved immediately and the team are always a pleasure to deal with. Most of all we love our coffee here, so if there is an issue with the machine, we receive a new one before the faulty one has to be returned, therefore no interruption to our morning coffee!!"